Services
Serial number capture at collection
Anyone reconciling off-lease returns, reducing inventory or handing devices to a buyer wants to know exactly which devices are on the way. On request we capture the serial numbers at collection.
What matters
- Capture on request
- Serial number capture is an additional service and is agreed per project.
- Accessibility
- Serial numbers are on rating plates or labels. In closed cartons, devices must be accessible for capture – we clarify this beforehand.
- Reconciliation
- A list of expected devices helps with reconciliation. The secure exchange method for such lists is agreed after the request.
- Discrepancies
- If an expected device is missing or an extra one is present, it is recorded.
Planning questions
We clarify these points before quoting – the earlier they are known, the more precise the plan.
- How many devices should be captured?
- Are serial numbers accessible without opening the packaging?
- Is there a list of expected devices for reconciliation?
- In what form should the capture be handed over to you?
- Who receives the list – you, the lessor or the buyer?
What we need from you
- Approximate number of devices
- Packing condition
- Whether a target list exists
- Desired output of the capture
What we do for you
What we organise
- Transport of your IT hardware from collection straight to destination – from one pallet to recurring volumes
- On request collection from several sites, serial number capture and project-based packaging
- Dates coordinated with every collection and destination site – with one contact for you
Good to know
Have your target list ready – we agree the secure exchange route for serial numbers and device lists with you right after the request.
How it works
- 01
Request
You send route, date, product group and quantity using the form below – no serial numbers needed.
- 02
Review
We clarify scope, accessibility of serial numbers and the exchange method for lists and include the capture in the schedule.
- 03
Quote
You receive a quote with the agreed scope – on request including multi-site collection, serial number capture and packaging.
- 04
Execution
Capturing serial numbers at collection, recording discrepancies, handing over the results via the agreed method.
Questions and answers: Serial number capture
How do I add serial number capture?
Select it in the form as an additional service. We agree scope and exchange route and list it explicitly in the quote.
Can I send Logisticoo a target list of devices?
Yes, but not via the request form. We agree the exchange method for lists together after the request.
What happens if a device is missing?
We record discrepancies between expected and found devices during capture and report them as agreed.
Request
Request for this topic: Serial number capture
Three steps. Anything you do not know yet can be left open.
Details for planning
- Approximate number of devices
- Packing condition
- Whether a target list exists
- Desired output of the capture