LogisticooTech Logistics

Industries

IT transport for managed service providers

Managed service providers run IT for many customers – and constantly move devices to do so: replacements out, defects back, pools between warehouse and customer sites. What is needed is a recurring, reliable process.

What matters

Swap and return
Outbound and return legs can be combined per customer site.
Device pools
Loan devices and spare pools circulate between warehouse and customers.
Recurring
Fixed collection days or call-offs – depending on volume.
Returns to manufacturers
Defects go back with an RMA to manufacturers or distributors.

Planning questions

We clarify these points before quoting – the earlier they are known, the more precise the plan.

  1. How many customer sites, in which regions?
  2. How often do transports arise?
  3. Is there a central warehouse?
  4. Do returns go to manufacturers?
  5. Who is your fixed contact?

What we need from you

  • Warehouse and customer regions
  • Rhythm
  • Typical quantities
  • Contact

What we do for you

What we organise

  • Transport of your IT hardware from collection straight to destination – from one pallet to recurring volumes
  • On request collection from several sites, serial number capture and project-based packaging
  • Dates coordinated with every collection and destination site – with one contact for you

Good to know

With recurring collections and fixed processes, logistics for your customer sites becomes plannable – the realistic time window is in the quote.

How it works

  1. 01

    Request

    You send route, date, product group and quantity using the form below – no serial numbers needed.

  2. 02

    Review

    We check volumes and sites and propose a recurring process.

  3. 03

    Quote

    You receive a quote with the agreed scope – on request including multi-site collection, serial number capture and packaging.

  4. 04

    Execution

    Collections and deliveries by rhythm or call-off.

Questions and answers: Managed service providers

How quickly can Logisticoo move replacement devices?

That depends on sites and collection time. For recurring processes we plan fixed rhythms; the realistic time window is stated in the quote.

Can delivery and return at the customer be combined?

Yes, if the old device is ready on the date.

Is a recurring process possible?

Yes, with fixed collection days or call-offs – depending on volume.

Request

Request for this topic: Managed service providers

Three steps. Anything you do not know yet can be left open.

Details for planning

  • Warehouse and customer regions
  • Rhythm
  • Typical quantities
  • Contact

Prefer to talk directly?

+49 30 346 467 850info@logisticoo.comMon–Fri 8am–6pm CET

Where is the hardware going?

Collection
Destination

We check every route and come back with a proposal.

For several collection points, the first location above is enough. We agree the other sites with you afterwards.

Date
One-off or recurring?

What is being transported?

Product group
Quantity
Is the hardware packed?
Do the devices contain batteries? (optional)
Additionally required (optional)

We do not need serial numbers or asset lists for the first request. For device lists we agree an exchange method after the request – please do not paste lists into this form.

Contact and review

Anything that matters for planning.

Your details at a glance

Please review your details. “Edit” takes you back to the step; nothing is lost.

Request hardware transport