Hardware
Transporting firewalls and network appliances
Firewalls and appliances are compact but security-relevant: they carry configurations and certificates and are often tied to licences via the serial number. In transport, what matters most is that the assignment of devices is right.
What matters
- Serial number and licence
- For returns to manufacturers or dealers the serial number is often decisive. Capture at collection is available on request.
- Configuration
- Whether configurations are reset before transport is decided by your security team.
- Compact but heavy
- Rack appliances are often heavier than their size suggests.
- RMA returns
- Defective devices go back with an RMA number – it belongs visibly on the packaging.
Planning questions
We clarify these points before quoting – the earlier they are known, the more precise the plan.
- How many devices, and where are they going?
- Is it an RMA return?
- Have configurations been reset?
- Should serial numbers be captured?
- Are the devices packed?
What we need from you
- Number and device types
- Destination and RMA numbers if applicable
- Packing condition
- Serial number capture required?
What we do for you
What we organise
- Transport of your IT hardware from collection straight to destination – from one pallet to recurring volumes
- On request collection from several sites, serial number capture and project-based packaging
- Dates coordinated with every collection and destination site – with one contact for you
Good to know
Reset configurations and certificates before handover – so the devices are ready for use straight away at the recipient.
How it works
- 01
Request
You send route, date, product group and quantity using the form below – no serial numbers needed.
- 02
Review
We check quantities, packaging and return conditions and clarify serial number capture.
- 03
Quote
You receive a quote with the agreed scope – on request including multi-site collection, serial number capture and packaging.
- 04
Execution
Collection, transport and handover to manufacturer, dealer or new site.
Questions and answers: Firewalls and appliances
Does a firewall have to be reset before transport?
Your security team decides. We transport the device in the condition it is handed over in.
Why is the serial number so important for appliances?
Licences and returns are often tied to the serial number. On request we capture it at collection.
How does an RMA return work?
The RMA number belongs visibly on the packaging; we transport to the stated return address.
Request
Request for this topic: Firewalls and appliances
Three steps. Anything you do not know yet can be left open.
Details for planning
- Number and device types
- Destination and RMA numbers if applicable
- Packing condition
- Serial number capture required?